1. Return Eligibility
- Timeframe: The return process must be initiated within 14 days of receiving the order, in accordance with the local Consumer Protection Law in Kuwait.
- Products must be in their original condition, unused, and returned with all packaging, tags, and accessories intact to be eligible for a return, refund, or exchange.

2. Non-Returnable Products
For hygiene, policy, regulation, and safety reasons, the following products are not eligible for return:
- Underwear: All types of underwear cannot be returned.
- Jewelry & Body Piercing Products: All jewelry and body piercing products are non-returnable.
- Makeup Products: Makeup products cannot be returned if the seal is broken, the product has been opened, or used.
- Customized or Personalized Products: Items that were specially ordered or customized for you cannot be returned.
- Perfumes: Perfumes cannot be returned if the original packaging has been removed.

3. Returnable Product Conditions
- Eligible products for return must be unused, undamaged, and in their original packaging.
- Any returned products that do not meet these conditions will not be eligible for a refund or exchange.

4. Return Process
- To start a return, please contact our customer support team at [email protected] or call +96555301913.
- Once your return request is approved, you will receive instructions on how to return the item.

5. Return Shipping Costs
The customer is responsible for return shipping costs unless the return is due to a defect or an error on our part.

6. Refund or Exchange
If your return is approved, you will have the option to receive either a refund or an exchange for a different product, subject to availability.

7. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund at no additional cost to you.

8. Modifications to the Return Policy
All In reserves the right to update or modify this return policy at any time. Any changes will be published on our website, and you will be notified if you have an active return request.